Central Compliance UK Limited (“CCUK”) provides on-line training courses (the “Courses”) via www.centralcompliance.uk. These Terms and Conditions shall form the basis of the Contract for the provision of Courses by CCUK to its Customers.
“You/Your” means the Customer or Student purchasing and/or enrolling in one of Our online Courses;
“We/Our” means Central Compliance UK Limited, a company registered in England and Wales under Company Number 09909746 whose registered office is 20 Aldermanbury, London, EC2V 7HY;
“Our Site” means www.centralcompliance.uk;
“Business Day” means any weekday running from Monday to Friday (excluding weekends) excluding bank holidays;
“Business Hours” means 9 am to 5pm on a Business Day;
“Customer/Student” means those users who have purchased and/or enrolled in one of Our Courses, either on their own behalf or part of a business purchase. Customers/Students may therefore include businesses such as sole-traders, limited companies, and/or partnerships;
“Account” means the part of the website where Customers/Students can access the online training courses in which they have enrolled;
“Course” means the online training courses available on Our Site;
“Fees/Cost/Terms” means the listed price of each of Our Courses;
“LMS” means the Learner Management System used to provide Courses on Our Site;
“Certificate” means the official document issued to a Customer upon successful completion of a Course;
“Confidential Information” means any information disclosed between CCUK and a Customer, in any form, regardless of whether expressly designated as confidential or marked as such;
“Content” means all text, information, data, software, executable code, images, audio, or video material, in any format or medium, contained within the Courses and accessible through Our Site for the provision of such Courses;
“Contract” means the agreement for the provision of Courses, between CCUK and a Customer/Student;
“Intellectual Property Rights” means all intellectual property rights in and to Our Site and its contents, including but not limited to text, images, logos, trademarks, software, and data, are owned by CCUK or its licensors and are protected by copyright, trademark, and other applicable laws. You may not use, reproduce, distribute, modify, transmit, or create derivative works of any such materials without the prior written consent of CCUK or the respective copyright owner;
“Order/Contract” means the purchase of one of Our Courses;
“Order Confirmation” means the email that confirms the purchase of one of Our Courses;
“Third-party” means a third party entity that has or will have access to or process personal data from a Data Controller;
“Applicable Laws” means all laws, statutes, regulations, and similar instruments from time to time in force applicable to the Parties, the Courses, and to the Contract;
For questions, requests to change your details, requests for refunds and any other queries, please contact us at support@centralcompliance.uk.
CCUK grants Customers the right to use or copy the Certificate for the purpose of attesting the successful completion of a Course. The Customer acknowledges and confirms that all Intellectual Property Rights in and associated with the Courses shall remain owned by CCUK or its licensees and nothing in these Terms and Conditions purports to transfer, assign or grant any rights to You in respect of these Intellectual Property Rights. All Customers agree that they will not change, amend, remove, alter or modify any of Our Intellectual Property. You may not record, transcribe, or otherwise share any content on this site without prior written approval from CCUK. Such approval will be revoked should the terms of the agreement be breached.
CCUK shall, at all times comply with any Applicable Laws.
CCUK complies with Data Protection Legislation. The Data Controller for your information is CCUK, registered in the United Kingdom under Company Number 09909746 whose registered office is 20 Aldermanbury, London, EC2V 7HY. CCUK processes Individual Customers’ personal data as set out in Our Privacy Notice which can be found at https://www.centralcompliance.uk/privacy-policy/. Your information will be used to process and fulfill your Order. We will need to disclose your personal data to selected third parties in order to meet these requirements.
Nothing in the Terms and Conditions limits or excludes Our Liability for:
We will under no circumstances whatever be liable to you; whether in agreement, tort (including negligence), breach of statutory duty, or otherwise, arising under or in conjunction with the Contract for:
Our total liability to You in respect of all losses arising, shall in no circumstances exceed the price of the Courses in the Order. We will not be responsible for ensuring that the Courses are suitable for Your purposes or the purposes of any Customer within your organisation who is intending to do a Course.
“Force Majeure Event” means, in relation to either Party, any circumstances beyond that Party’s reasonable control including, but not limited to, lack of, interruption to, or failure of any utility service; acts of God, epidemic, pandemic, or other natural disaster; terrorist attack, civil commotion or riots, war, armed conflict, imposition of sanctions, embargo; or any law or action taken by a government or public, or any similar or dissimilar circumstances.
Without prejudice to any other right or remedy available to it, either CCUK or the Customer may terminate the Contract immediately by giving written notice to the other Party in the event that the other Party:
Contracts may not be terminated if a Course has been successfully completed.
Upon the termination or expiry of the Contract for any reason:
No failure or delay by either Party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either Party of a breach of any provision of the Contract shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
Other than as set out in these Terms and Conditions, no variation of the Contract including, but not limited to, the introduction of any additional terms and conditions, shall be effective unless it is made in writing and signed by the Parties (or their authorised representatives).
The Contract shall be personal to the Parties. Neither Party may assign, or sub-licence or otherwise delegate any of its rights thereunder, or sub-contract or otherwise delegate any of its obligations thereunder without the written consent of the other Party, such consent not to be unreasonably withheld.
No part of the Contract shall be intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to the Contract. Subject to this Clause 21, the Contract shall continue and be binding on the transferee, successors and assigns of either Party as required.
Nothing in the Contract shall constitute or be deemed to constitute a partnership, joint venture, agency, or other fiduciary relationship between the Parties other than the contractual relationship expressly provided for in the Contract.
CCUK reserves the right to review and modify these Terms and Conditions from time to time. The Terms and Conditions published on Our Site at the time the Order is placed will be applicable to that Order.
The Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales. Any dispute, controversy, proceedings or claim between the Parties relating to the Contract (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the exclusive jurisdiction of the courts of England and Wales.
As a consumer (Individual Customer), You have a statutory right to cancel Your Contract with CCUK up to 14 days after the Contract between You and CCUK is formed. You may cancel Your Contract with CCUK for any reason under this right. If You have accessed the Course within the 14-day cancellation period, Your statutory right to cancel may be limited or lost. By accessing the Course within the statutory cancellation period you acknowledge and agree that:
Please ensure that You inform CCUK of Your decision to cancel before the cancellation period expires. We may ask You why You have chosen to cancel and may use any answers You provide to improve Our services, however You are under no obligation to provide any details if You do not wish to. Refunds will be issued to You no later than 14 days after the date on which You inform CCUK that You wish to cancel.
By using Our Site You accept these terms and conditions. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.
This policy outlines the use of Artificial Intelligence (AI) tools within CCUK and applies to all employees, contractors, and any other individuals acting on behalf of CCUK.
This policy aims to:
AI tools may be used for business and operational administrative tasks, such as: data entry and analysis; automating data entry; analysing information; identifying trends; automating email responses; and drafting reports. These tools may also be used to provide automated responses to customer inquiries and generating personalised customer support experiences.
AI tools will not be used for: making critical business decisions as AI outputs should be used as supporting tools only; developing or delivering core products or services; directly creating or delivering the company’s primary products or services; creating or disseminating misleading or deceptive information; replacing human judgment in areas that require ethical considerations or nuanced decision-making.
All data used to train or interact with AI tools will comply with all applicable data privacy and security regulations, including GDPR and CCPA.
CCUK employees must ensure the confidentiality and security of any data used with AI tools. The company will regularly monitor, review and update this policy to ensure it remains relevant and effective.
Disclaimer: This policy is for informational purposes only and does not constitute legal or professional advice.
We collect anonymous data when you view our site, using different types of cookies. More information about these cookies can be found in our Cookie Policy here.
It is important to us that you feel safe and secure when browsing our site and that you have the ability to understand and control the data you send us.
If you subscribe to our newsletter, consent to our cookie banner or continue to browse the site, you consent to the use of your data.
Central Compliance UK (CCUK) will never collect sensitive information about you without your explicit consent.
If you believe CCUK has information about you that you do not want us to have or that is incorrect, please contact us at support@centralcompliance.uk and we will correct or remove the data as you request as soon as is possible.
The types of personal information that we collect depends on how you interact with our website:
We will collect anonymous information about how you and your device interact with our website, including:
We collect this data through cookies. More information about our Cookie Policy can be found here.
Depending on how you interact with us and the Service, we use your personal information to:
We store and use your data to assist us with any enquiries you and to help resolve any issues you have about our products and/or services.
Any information we have will only be shared in specific circumstances, such as when required by legislation or regulations, or to third parties that are used to provide services for the running of the business.
Example of circumstances that may warrant sharing your information under law include:
Examples of these third parties include:
Depending on the service provided, we share information with:
Your information will only be kept for the amount of time required in order for the fulfilment of your or to ensure a favourable browsing experience on our website. The amount of time your data will be kept can be categorises as follows:
Visitors and general browsing: your data will be kept as per the timescales outlined in our Privacy Policy;
Browsers: your data will be kept as per the timescales outlined in our Privacy Policy;
Enquirers: if you contact us through the website or telephone, we will keep your data for two years;
Customers (checkout): your data will be kept for 28 days. This is so that if you leave the site and return within this time frame your order details will remain and can then be completed;
Customers (completed): your data will be kept for 10 years in order for us to confirm your details under our guarantee.
We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
You may have the right under European and certain other privacy and data protection laws, as applicable, to request free of charge:
If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.
Your information will be kept for as long as is required to fulfil your order and the legal obligations that follow from its completion. These obligations may include complying with our legal requirements, ensuring relevant guarantees and policies are maintained, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse.
Protecting and securing your data is important to us. We take care to protect your data against misuse, unauthorised access, disclosure, alteration, loss and theft through the use of appropriate technical and organisational measures.
We comply with the relevant UK and EU data laws. Collecting your data will be done when it is:
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
We will constantly monitor and update this policy as and when necessary.
Please contact us at support@centralcompliance.uk for further information.
The data controller for your information is CCUK. Registered in United Kingdom under Company Number 09909746 whose registered office address is: 20 Aldermanbury, London, EC2V 7HY.